Privacy Policy

Last Updated: January 2026

1. Introduction

Cynvaris Systems Inc. ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including all related sites, applications, and services that link to this Privacy Policy (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. Your use of our Services signifies your acceptance of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Contact Information: When you contact us through our website, email, or phone, we collect your name, email address, telephone number, company name, and any other information you choose to provide.

Account Information: If you create an account or request our services, we collect information such as your username, password, business address, billing information, and service preferences.

Service Usage Data: When you use our cloud infrastructure services, we collect data about your usage patterns, configurations, performance metrics, and system logs necessary to provide and improve our services.

Payment Information: We collect payment and billing information, including credit card details, banking information, and transaction history. Payment processing is handled by secure third-party processors.

2.2 Information Collected Automatically

Device Information: We automatically collect information about your device, including IP address, browser type, operating system, referring URLs, and device identifiers.

Usage Data: We collect information about how you interact with our website and services, including pages visited, time spent, clicks, and search queries.

Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to track activity and store information. This includes both session-based and persistent cookies.

Location Data: We may collect approximate location information based on IP address to provide localized content and services.

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, analytics providers, and publicly available sources to enhance our records and improve our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing transactions and sending related information
  • Sending promotional communications and marketing materials (with your consent)
  • Responding to your inquiries and providing customer support
  • Monitoring and analyzing trends, usage, and activities for security and fraud detection
  • Personalizing and improving your experience
  • Complying with legal obligations and enforcing our agreements
  • Conducting research, analytics, and developing new services

4. How We Share Your Information

4.1 Service Providers

We share information with third-party service providers who assist us in operating our website, processing payments, conducting marketing, providing analytics, and delivering services. These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

4.2 Business Partners

With your consent, we may share information with our business partners for joint marketing initiatives, co-hosted events, or integrated service offerings.

4.3 Legal Requirements

We may disclose your information if required by law, such as in response to court orders, subpoenas, or regulatory inquiries, or to protect our rights, privacy, safety, or property, and that of our users and the public.

4.4 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.5 Aggregate and De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, advertising, analytics, and other purposes.

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure data centers with physical security controls
  • Access controls and authentication mechanisms
  • Regular security audits and penetration testing
  • Employee training on data protection and privacy
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. Your use of our Services is at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services, fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. The retention period varies depending on the context and nature of the information. You may request deletion of your information subject to legal and contractual retention requirements.

7. Your Privacy Rights and Choices

7.1 Access and Portability

You have the right to access your personal information and receive a copy in a structured, commonly used, machine-readable format. To exercise this right, contact us at the address provided below.

7.2 Correction and Deletion

You have the right to correct inaccurate information and request deletion of your personal information, subject to certain legal and contractual exceptions. We will respond to deletion requests within 30 days, unless otherwise required by law.

7.3 Opt-Out and Communication Preferences

You may opt out of receiving promotional emails and marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly. You may continue to receive transactional messages necessary to provide our Services.

7.4 Cookie Management

Most web browsers allow you to control cookies through their settings. You can refuse cookies or be alerted when cookies are being sent. However, blocking cookies may affect the functionality of our Services.

7.5 Do Not Track Signals

Some browsers include a Do Not Track feature. Our Services do not currently respond to Do Not Track signals, but you can use other tools to control data collection and use.

8. International Data Transfers

Cynvaris Systems Inc. is based in Canada. Your information may be transferred to, stored in, and processed in Canada and other countries. By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We implement appropriate safeguards, such as Standard Contractual Clauses, to protect your information during international transfers.

9. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:

  • Remember your preferences and login information
  • Understand how you use our Services
  • Improve our Services and user experience
  • Deliver targeted advertising and marketing
  • Prevent fraud and enhance security

10. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy applies only to information collected through our Services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information and take appropriate action. Parents or guardians who believe their child has provided information to us should contact us immediately.

12. California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected, used, and shared
  • Right to delete personal information collected from you
  • Right to opt-out of the sale of your personal information
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

13. Canadian Privacy Rights

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, and request deletion of your personal information. We comply with all applicable Canadian privacy legislation. If you have concerns about our privacy practices, you may file a complaint with the Office of the Privacy Commissioner of Canada.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with your supervisory authority

We process your information only when we have a lawful basis, such as your consent, contract performance, legal obligation, or legitimate interests. To exercise your rights, please contact us using the information below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Cynvaris Systems Inc.
161 Bay St., Toronto, ON M5J 2S1, Canada
Email: info@cynvaris.shop
Phone: +1 416 364 7741
VAT: 829503714 RT 0001

We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate regulatory authority in your jurisdiction.

We use cookies Cynvaris Systems Inc. uses cookies to enhance your experience. Privacy · Cookies